Tag: Error

Azure Multi-Factor Authentication Server not sending emails out for new users

Recently was troubleshooting the issue when no email is sent to the new MFA server users regardless all the configurations seems to be correct. See following official documentation for more details.  Because Administrator was able to send the Update email to the end user, we excluded the improper SMTP server configuration. Per MFA server Help … Continue reading Azure Multi-Factor Authentication Server not sending emails out for new users

Mobile app authentication with Azure Multi-Factor Authentication Server – Error calling the local authentication service troubleshooting

Customer was configuring the Mobile application authenticator portal in his new MFA server environment. One server was used to hold MFA server, MFA User portal and mobile portal roles. Official documentation was used - https://docs.microsoft.com/en-us/azure/multi-factor-authentication/multi-factor-authentication-get-started-server-webservice All the prerequisites were met: Azure Multi-Factor Authentication Web Service SDK installed; Web.Config in the C:\inetpub\wwwroot\MultiFactorAuthMobileAppWebService was updated with the … Continue reading Mobile app authentication with Azure Multi-Factor Authentication Server – Error calling the local authentication service troubleshooting